Privacy Policy

Last updated: January 9, 2026

At Ravvo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment reminder service.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, password)
  • Business information (company name, address)
  • Client information (names, emails, invoice details)
  • Payment information (processed securely via Stripe)
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send payment reminders on your behalf
  • Process payments through our payment partners
  • Send you service-related notifications
  • Respond to your comments and questions
  • Analyze usage patterns to improve our service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate our service (e.g., Stripe for payments, SendGrid for emails)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • 256-bit SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Strict access controls and authentication

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@ravvo.com
  • Address: Ravvo B.V., Amsterdam, Netherlands