Terms of Service

Please read these Terms of Service carefully before using Ravvo. By accessing or using our service, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using Ravvo ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Ravvo is a payment reminder and collection service that allows users to send automated payment reminders to their clients and collect payments. The Service includes email reminders, payment links, analytics, and related features.

3. User Accounts

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Send harassing, threatening, or abusive communications
• Impersonate any person or entity
• Attempt to gain unauthorized access to the Service
• Use the Service to send spam or unsolicited communications
• Violate any applicable laws or regulations

5. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. Payment is non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change pricing with 30 days notice.

6. Payment Processing

Payments collected through Ravvo payment links are processed by Stripe. You agree to Stripe's terms of service when using this feature. Ravvo charges a processing fee as specified in your plan. Funds are transferred to your connected Stripe account according to Stripe's payout schedule.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Ravvo and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

In no event shall Ravvo be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for the actions or responses of your clients.

10. Termination

We may terminate or suspend your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease. You may also cancel your account at any time.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Amsterdam.

13. Contact

If you have any questions about these Terms, please contact us at:

• Email: legal@ravvo.com
• Address: Ravvo B.V., Amsterdam, Netherlands